Choose your browser and platform:

• General • Macintosh - Netscape 3.0 • Macintosh - Netscape 4.0 • Macintosh - MSIE 4.0

• Windows - Netscape 3.0 • Windows - Netscape 4.0 • Windows - MSIE 3.0 • Windows - MSIE 4.0

• If your problem is not addressed here, please submit a bug report, or mention your problem in the FretBuzz forum about WholeNote. Thanks.

General

Groove Builder • Selecting a long groove with a high loop count may generate a MIDI file that is larger than your browser can handle. The result is no playback.

Macintosh - Netscape 3.0

Resizing ("'SubImg' is not defined") • Due to a bug in Netscape, visitors who have resized their browser may encounter a complete reloading (or double re-loading) of the site, and the current page may or may not reload. In some cases, JavaScript errors like the one above may occur. To fix this, simply hit the "Reload" button on your browser. In general, we suggest that you determine the optimal viewing size for your browser, and then not resize again.

Sound • If you are using QuickTime as your MIDI plug-in, in most cases, you will not hear any of our sound examples. Please download and install one of our recommended MIDI plug-ins.

Composer • The initial loading of a sequence into the Composer may take a little bit of time (~15-30 sec). Please be patient. After the first loading, any subsequent loads will happen quickly. • If you resize the browser while taking the tutorial, the Composer will disappear in the bottom frame. There is no fix for this, except to upgrade to the newest version of Netscape.

Macintosh - Netscape 4.0

Resizing ("'SubImg' is not defined") • Due to a bug in Netscape, visitors who have resized their browser may encounter a complete reloading (or double re-loading) of the site, and the current page may or may not reload. In some cases, JavaScript errors like the one above may occur. To fix this, simply hit the "Reload" button on your browser. In general, we suggest that you determine the optimal viewing size for your browser, and then not resize again.

Sound • If you are using QuickTime as your MIDI plug-in, in most cases, you will not hear any of our sound examples. Please download and install one of our recommended MIDI plug-ins.

Composer • The initial loading of a sequence into the Composer may take a little bit of time (~15-30 sec). Please be patient. After the first loading, any subsequent loads will happen quickly.

Bookmarking • When a page is bookmarked, the name of the page is represented by its HTML filename and not its title.

Tuner • Due to a bug in Netscape, if a tuning note is playing and you close the tuner, the tuning note will keep playing. To stop playback, simply hit the "Stop The Music" icon in the lower left-hand corner of your browser.

Macintosh - MSIE 4.0

Sound • If you are using QuickTime as your MIDI plug-in, in most cases, you will not hear any of our sound examples. Please download and install one of our recommended MIDI plug-ins.

Composer • In the tutorial, the bottom frame containing the Composer is not moveable. This is no fix for this.

Groove Builder • The bottom frame containing the groove is not moveable. This is no fix for this.

Windows - Netscape 3.0

Resizing ("'SubImg' is not defined") • Due to a bug in Netscape, visitors who have resized their browser may encounter a complete reloading (or double re-loading) of the site, and the current page may or may not reload. In some cases, JavaScript errors like the one above may occur. To fix this, simply hit the "Reload" button on your browser. In general, we suggest that you determine the optimal viewing size for your browser, and then not resize again.

Groove Builder • Selecting a different measure to edit from inside the groove may cause the browser to crash. There is no fix for this, except to upgrade to the newest version of Netscape.

Windows - Netscape 4.0

Resizing ("'SubImg' is not defined") • Due to a bug in Netscape, visitors who have resized their browser may encounter a complete reloading (or double re-loading) of the site, and the current page may or may not reload. In some cases, JavaScript errors like the one above may occur. To fix this, simply hit the "Reload" button on your browser. In general, we suggest that you determine the optimal viewing size for your browser, and then not resize again.

Tuner • Due to a bug in Netscape, if a tuning note is playing and you close the tuner, the tuning note will keep playing. To stop playback, simply hit the "Stop The Music" icon in the lower left-hand corner of your browser.

Windows - MSIE 3.0

Navigation • The section you are currently in will not highlight in the top or left-hand navigation frames.

Groove Builder • Inserting a chord or rest will enter it twice into the groove. There is no fix for this, except to upgrade to IE 4.0. • The bottom frame containing the groove is not moveable. This is no fix for this, except to upgrade to IE 4.0.

Windows - MSIE 4.0

Composer •  If you are using Windows 98, and you play back a sequence, the Composer may either display a "Playing...." message, which does not disappear, and there is no playback, or in general, there is no playback. The fix is to download and install the newest version of the plug-in or ActiveX control, which currently is Shockwave 7.

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